NetXMS Support Forum

Server: 192.168.160.1
Agent: 192.168.160.3
Version: 2.0-RC2

Agent config file:

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# Log File
LogFile=/var/log/nxagentd
DebugLevel = 3
# IP white list, can contain multiple records separated by comma.
# CIDR notation supported for subnets.
MasterServers=127.0.0.0/8,192.168.160.1/32

RequireAuthentication = no
EnableProxy = yes
EnableSNMPProxy = yes

---

Added agent to server as a new node. Can see details in Overview. Can't poll anything from node though:

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[2015.11.19 13:43:33] **** Poll request sent to server ****
[2015.11.19 13:43:33] Poll request accepted
[2015.11.19 13:43:33] Starting configuration poll for node monitoring.xxx.local
[2015.11.19 13:43:33] Checking node's capabilities...
[2015.11.19 13:43:33] Capability check finished
[2015.11.19 13:43:33] Checking interface configuration...
[2015.11.19 13:43:39] Unable to get interface list from node
[2015.11.19 13:43:43] Interface configuration check finished
[2015.11.19 13:43:43] Checking node name
[2015.11.19 13:43:43] Node name is OK
[2015.11.19 13:43:43] Reading list of installed software packages
[2015.11.19 13:43:43] Unable to get information about installed software packages
[2015.11.19 13:43:54] Finished configuration poll for node monitoring.xxx.local
[2015.11.19 13:43:54] Node configuration was not changed after poll
[2015.11.19 13:43:54] **** Poll completed successfully ****

---

I can use nxget to fetch info:

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# nxget 192.168.160.3 'Net.Interface.Description(eth0)'
eth0

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Turn up debugging on agent to 5, restart agent, try again:

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[19-Nov-2015 13:42:59.183] [INFO ] NetXMS Agent started
[19-Nov-2015 13:43:02.576] [DEBUG] Incoming connection from 192.168.160.1
[19-Nov-2015 13:43:02.576] [DEBUG] Connection from 192.168.160.1 accepted
[19-Nov-2015 13:43:02.659] [DEBUG] Incoming connection from 192.168.160.3
[19-Nov-2015 13:43:03.091] [DEBUG] Connection from 192.168.160.3 rejected
[19-Nov-2015 13:43:03.091] [DEBUG] [session:0] Established proxy connection to 192.168.160.3:4700
[19-Nov-2015 13:43:03.091] [DEBUG] [session:0] CommSession::disconnect()
...repeats...
[19-Nov-2015 13:43:58.190] [DEBUG] [session:0] Session with 192.168.160.1 closed

---

...so it's using itself as a proxy to talk to itself, but not from 127.0.0.1, from its interface that faces the server.

Is this the expected behaviour? The zone that it's in *did* have this server set up as the default proxy for the zone, but I put it back after it stopped working [I guess I know why now]. Checked the node's properties, it is not configured to use itself to poll itself.

Hi,

from log file it seems agent tries to use itself as proxy. What is currently set as proxy for this node's zone? Can you share screenshots of zone configuration and node's "communication" property page?

Best regards,
Victor

At the time this was logged, neither the node nor the zone had a proxy configured, but the zone does now have this particular agent as its proxy [as that was my original intention] and it's working fine now.