Apologies for what may be a basic question but we are a small IT department with limited knowledge of NMS systems. We have the basics we wanted working perfectly which is ping servers and emailing if they go down for longer than 5 minutes - our World map showing all of our sites and their status is drawing a lot of attention from other departments!
I am now looking to try and add jam to the cake by adding small things that would help us out which basically means collecting more attributes than we have been doing. I have managed to get Free Disk space working but I am struggling with others. The main one that would be useful is PhysicalDisk.smartstatus so we can get warnings when one of our disks is predicted to fail. We have the NetXMS agent installed on all of our servers and I have added the attribute PhysicalDisk.SmartStatus(0) which as I understand it should work. All that happens when I run a status check is the last value shows error.
Am I missing something obvious? I found the other question about this attribute in the forum which explained how to find the disk number and our server has disk 0 and 1 but neither seem to work. Should this work through the agent or does it need SNMP installed to work?
When I was having a play when I first installed the system, I was getting this error when I tried a few attributes. Any pointers to help me understand would be much appreciated!