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Author Topic: Recent netxms.org server crash  (Read 3046 times)
Alex Kirhenshtein
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« on: April 30, 2009, 12:58:25 am »

Hello.

Recently, we experienced severe server crash (file system was messed up — exact case when hardware redundancy do not work), now it's reinstalled and restored — partially. Unfortunately, in a process of restore we found issues with latest database backup, therefore forum and bugtracker data are partially lost. However, we are working on recovering rest of the data (mostly forum)

Current situation is:
  • Bugtracker — all issues are available, user registrations lost
  • Forum — restored from backup dated 07 Feb 2009; messages are lost after this date, user registrations are intact

wbr, alex.
« Last Edit: May 01, 2009, 06:57:55 pm by Alex Kirhenshtein » Logged
testos
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« Reply #1 on: May 12, 2009, 12:53:46 pm »

Hello!

Quote
...we are working on recovering rest of the data (mostly forum)

Any news about this?. Some information was certainly valuable.

Best regards.
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Alex Kirhenshtein
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« Reply #2 on: May 17, 2009, 03:19:37 pm »

Any news about this?. Some information was certainly valuable.

Looks like we are out of luck on this, DB files are completely messed up (we lost most of the files open for writing after file system was screwed up in memory — and unfortunately, in case of forum it was messages table).

However, we learned our lesson and will copy significant answers to documentation draft (as well as already double-checked backup safety and integrity).
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possamai
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« Reply #3 on: May 29, 2009, 10:55:14 pm »

Hm, small hint for next time,
I know of some really cool free app to monitor your systems  Cheesy

(too easy? nah... Wink)
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