RE: NetXMS Daemon Crashing

From: Victor Kirhenshtein <victor_at_DOMAIN_REMOVED>
Date: Tue, 6 Feb 2007 15:51:33 +0200

Hello!

There are other server crash reports, so most likely it's not related to
your hardware. Unfortunatelly, I'm still unable to reproduce this in my
test environment. My production server also running very well -
currently on HP BL460c, but under VMWare ESX/Windows 2003 and uses MS
SQL as database. First thing you can try is to run server in debug mode
- by adding --debug-all command line option - and send me log file after
crash.Btw, what database you are using? Also, Alex will later post a
wrapper script which will run netxmsd under debugger and collect
valuable debug information in case of crash. I will also try to setup
CentOS environment, in case there are some library issues. I hope that
we solve this issue soon.

Best regards,
Victor

-----Original Message-----
From: TIM MOORE [mailto:MOORET10_at_odjfs.state.oh.us]
Sent: Tuesday, 06 February, 2007 15:15
To: NetXMS Users
Subject: [netxms-users] NetXMS Daemon Crashing

Victor or other NetXMS users,

I think NetXMS is a great tool. Very configurable and flexible. My ony
problem is that the daemon continually crashed on me and leaves no log
entry or reason why. I'm starting to wonder if this is related to what
hardware or OS I'm running. I don't hear of other people having this
problem, unless they don't write about it on the user list. I've
noticed that it also might have something to do with keeping an external
connection to the server from a NetXMS client running on a windows box.
I would connect to the server from my workstation and leave it open for
a long period of time. But it will work for days like this, then it
crashes once and after that it is never the same again. (Seems odd I
know).

I always get on the server and run `nxdbmgr check` to unlock the
database and fix issues caused by the crash. Then I restart the daemon.
Now even with the daemon running I cannot connect from my remote client.
Any thoughts what could be causing this? Here are some of my specs.

Hardware:
Compaq ML370 (G3) Server with Dual Intel P4 Xeon 2.8 Gb processors 4Gb
of memory 2-72gb hard drives in Mirror Raid

Software:
CentOS 4.3 (fully patched)
Kernel: 2.6.9-42.0.3.ELsmp
gcc version 3.4.6 200604
EXT3 Filesystem with journaling

I can provide other information if anyone has any thoughts. I wonder if
it has to do with the hardware. Is anyone else running on server grade
hardware? Also, is there anyway to turn up more detailed logging so I
can get any idea why the daemon crashes?

Thanks for any help.

--------------------------------------
Tim Moore
614.387.8197
Network Operations Center
ODJFS

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Received on Tue Feb 06 2007 - 15:51:33 EET

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