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Author Topic: OID UNSUPPORTED  (Read 696 times)

rameshpavaluri

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OID UNSUPPORTED
« on: June 08, 2018, 07:32:28 am »

Hi Team,

In an installation im using MOXA branded switches, as a default NetXMS MIB browser doesn't have the OIDs for the mentioned brand. So I followed the steps mentioned in the 'Add MIBs' in the discussion forum and compiled the MIB file and now I could able to select the OIDs for the particular switch.

However I face the difficulty while adding the OID's to the DCI. When I select some OID's I could able to see the value in 'Walk" but when I add it to the DCI the NetXMS popup an error as "UNSUPPORTED"

I'm using MOXA- IKS 6726 A and EDS-408A switches and I have attached the screen shot

Regards
Ramesh
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Tursiops

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Re: OID UNSUPPORTED
« Reply #1 on: June 08, 2018, 08:25:24 am »

Hi,

If you have a closer look at your screenshot, you will notice that the OID in the walk which is holding the data is .1.3.6.1.4.1.8691.7.7.1.16.5.2.9.0.
The parameter you are trying to poll in your DCI is .1.3.6.1.4.1.8691.7.7.1.16.5.2.9, which is not the same thing and doesn't hold any data, hence you are getting unsupported as a result.
Add the .0 at the end of your DCI parameter and you should be good to go.

Cheers
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rameshpavaluri

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Re: OID UNSUPPORTED
« Reply #2 on: June 11, 2018, 06:24:41 am »

Hi Tursiops,

Thank you for your help, its working

Regards
Ramesh
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Victor Kirhenshtein

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Re: OID UNSUPPORTED
« Reply #3 on: June 11, 2018, 12:16:57 pm »

Just a hint - to simplify DCI creation from OIDs and avoid mistakes, you can right-click on walk result and select "Create DCI".

Best regards,
Victor
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rameshpavaluri

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Re: OID UNSUPPORTED
« Reply #4 on: June 12, 2018, 04:44:47 am »

in the walk result window im unable to right click
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