NetXMS Support Forum

English Support => General Support => Topic started by: rameshpavaluri on June 08, 2018, 07:32:28 AM

Title: OID UNSUPPORTED
Post by: rameshpavaluri on June 08, 2018, 07:32:28 AM
Hi Team,

In an installation im using MOXA branded switches, as a default NetXMS MIB browser doesn't have the OIDs for the mentioned brand. So I followed the steps mentioned in the 'Add MIBs' in the discussion forum and compiled the MIB file and now I could able to select the OIDs for the particular switch.

However I face the difficulty while adding the OID's to the DCI. When I select some OID's I could able to see the value in 'Walk" but when I add it to the DCI the NetXMS popup an error as "UNSUPPORTED"

I'm using MOXA- IKS 6726 A and EDS-408A switches and I have attached the screen shot

Regards
Ramesh
Title: Re: OID UNSUPPORTED
Post by: Tursiops on June 08, 2018, 08:25:24 AM
Hi,

If you have a closer look at your screenshot, you will notice that the OID in the walk which is holding the data is .1.3.6.1.4.1.8691.7.7.1.16.5.2.9.0.
The parameter you are trying to poll in your DCI is .1.3.6.1.4.1.8691.7.7.1.16.5.2.9, which is not the same thing and doesn't hold any data, hence you are getting unsupported as a result.
Add the .0 at the end of your DCI parameter and you should be good to go.

Cheers
Title: Re: OID UNSUPPORTED
Post by: rameshpavaluri on June 11, 2018, 06:24:41 AM
Hi Tursiops,

Thank you for your help, its working

Regards
Ramesh
Title: Re: OID UNSUPPORTED
Post by: Victor Kirhenshtein on June 11, 2018, 12:16:57 PM
Just a hint - to simplify DCI creation from OIDs and avoid mistakes, you can right-click on walk result and select "Create DCI".

Best regards,
Victor
Title: Re: OID UNSUPPORTED
Post by: rameshpavaluri on June 12, 2018, 04:44:47 AM
in the walk result window im unable to right click