NetXMS Support Forum

Hi all,

I tried the installation as described in https://www.netxms.org/documentation/adminguide/installation.html but I can't get the agent running.

As a recap from the above link the installation steps were:
$ wget http://packages.netxms.org/netxms-release_1.2_all.deb
$ sudo dpkg -i netxms-release_1.2_all.deb
sudo apt-get update
apt-get install netxms-agent

I try to start tha agent by the command "nxagentd -d" and have no errors nor messages, but the agent doesn't start. The server doesn't recognize the agent (altought the machine il seen) and it's not listed by "ps -A".

Since I'm really not skilled in linux, maybe that I miss something fundamental, so fundamental that it's not in the manual.

Can anyone help me?

Thanks, Marco

Hi,

check agent configuration file - it should have correct log settings and correct management server address in MasterServers. You can also tun agent in foreground with maximum debug as

nxagentd -D9

and check what is going on.

Best regards,
Victor

Hi Victor,

thank you for you answer.

I did what you suggested and got a lot of messages on the screen, none of errors except the first: "Error reading additional configuration files from '/etc/nxagentd.conf.d'" ... actually that file does not exist. Is it really missing or is not needed?

Anyway, the bunch of lines terminates with a nice "Agent running. Press Ctrl+C to shutdown."

Now the agent is visible as a running process (ps -A, pstree) but the object detail in the Management Console continues to show it as "isAgent=No" and no monitoring action (eg. adding a data collector based on agent) is possible.

Have you any further suggestion?

Best Regards,

Marco

Try to run configuration poll manually (right click on node, Poll, then Configuration). Check what agent will report.

Best regards,
Victor