NetXMS Support Forum

Hello,

I examined today the the software inventory feature.
Right clicking on a node where an agent is installed results in a new tab containing a grid with software inventory items.

• The list is not complete, it differs (shorter) than the one obtained when using the control panel / software of Windows. Bug?
• The method above requires manual action to retrieve data. Can this be done unattended (scheduled)?
• Where (if at all) is the inventory data being stored in the database. Is there any way to pull this data (making it possible to generate a report externally)?
• Does this work with Linux agents as well?

Regards,
Dan

Hi!

1. On Windows agent uses MsiEnumProducts API to enumerate installed products. It is supposed to return all installed software in the system. If it doesn't then it requires further investigation.

2, 3. You can create table DCI for parameter System.InstalledProducts and set schedule as needed. It will also be stored in database as usual.

4. Yes, it works on all rpm and deb based Linux distributions.

Best regards,
Victor

Hi Victor,

• No it doesn't show all software, MsiEnumProducts doesn't cover it. Have a look at:
  http://www.vbforums.com/showthread.php?598355-Example-of-how-to-get-a-list-of-installed-programs-(like-Add-and-Remove-Programs)
  Source code is in vb but the algorithm produces the right results.
• In which table(s)?


• Great, thanks.

Regards,
Dan

Hello Victor,

Any news about this issue?

Kind regards,
Dan

Some funny note on that: Even the NetXMS client is currently not listed 
I will take a look if I can fix that.

Hi!

I can also confirm this, checked 3 machines:
Machine 1:
OS: Windows 8.1 Pro x64
NetXMS Software Inventory: 54 entries
Windows Programs and Features: 97 entries

Machine 2:
OS: Windows 7 Pro x64
NetXMS Software Inventory: 63 entries
Windows Programs and Features: 82 entries

Machine 3:
OS: Windows 8.1 Pro x64 (virtual machine)
NetXMS Software Inventory: 19 entries
Windows Programs and Features: 30 entries

They all run NetXMS Agent v.1.2.16 x64

For example:
The NetXMS Agent is not listed on any of the machines.
Mozilla Firefox 32.0.3 is not listed on any of the machines.

I'll be grateful if anyone could shed some light on how to fix this.

Cheers
Opie

Got same issue in current version, any fix, please?