Author Topic: MSP Features  (Read 3356 times)

Adrian L

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MSP Features
« on: November 19, 2009, 02:35:04 am »

My vote goes for the ability to specify a high level entity such as 'customer' in the object tree so that small MSPs could start using the software to support all of their customers with a single installation. This would enable each customer to have subnets that may overlap with other customers and would make it easier to delegate security if you wanted to allow a customer to log in themselves without seeing any other customers.

Each 'customer' entity could have their own network tree and their own settings that could override master settings if needed (SNMP community string for instance).

I've not yet tried it yet but what happens when two different devices, monitored by two different agents have the same IP address?



David Hewison

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Re: MSP Features
« Reply #1 on: June 18, 2010, 02:13:23 pm »
I would second that. The ability to segment the network tree and the unique IP address rules being moved to the 'customer' segment would great functionality, maybe this is the zoning feature Victor refers to.