'IOConsole Updater' has encountered a problem

Started by parikshit, August 18, 2021, 01:28:13 PM

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parikshit

Dear Team,

We're facing the below error very frequently nowadays in NetXMS, kindly find the attachment for your reference.

'IOConsole Updater' has encountered a problem
An internal error error has occured. Java heap space

We're using following versions:
NetXMS Server Version 3.7.144
apache tomcat 8.5.63
NetXMS Management Console Version 3.7.144

Kindly assist us in resolving this issue.

Regards,
Parikshit Rajguru

Filipp Sudanov

As answered in Telegram support channel:

Increase memory limit in nxmc.ini
(-XmxNNN, where NNN is the limit)