NetXMS Support Forum

English Support => General Support => Topic started by: parikshit on August 18, 2021, 01:28:13 PM

Title: 'IOConsole Updater' has encountered a problem
Post by: parikshit on August 18, 2021, 01:28:13 PM
Dear Team,

We're facing the below error very frequently nowadays in NetXMS, kindly find the attachment for your reference.

'IOConsole Updater' has encountered a problem
An internal error error has occured. Java heap space

We're using following versions:
NetXMS Server Version 3.7.144
apache tomcat 8.5.63
NetXMS Management Console Version 3.7.144

Kindly assist us in resolving this issue.

Regards,
Parikshit Rajguru
Title: Re: 'IOConsole Updater' has encountered a problem
Post by: Filipp Sudanov on August 20, 2021, 11:29:45 AM
As answered in Telegram support channel:

Increase memory limit in nxmc.ini
(-XmxNNN, where NNN is the limit)