Author Topic: 2.0-M3 installed getting incompatible communication Protocal  (Read 2299 times)

stevenlamb

  • Newbie
  • *
  • Posts: 8
    • View Profile
2.0-M3 installed getting incompatible communication Protocal
« on: April 13, 2015, 11:57:40 pm »
i recently installed a new server on Debian

I installed from the Apt-get Repositories. it installed 2.0-M3. as best i can tell it seems to be installed and running correctly. I seem to be unable to find a MC that will connect to it successfully. i seem to get the error "Server uses incompatible version of communication protocol". i get this error when using the War file installed locally on tomcat. i get this error when i use the standalone webui. i have made sure that i downloaded the devel version of the ui.

am i missing something. are there some log files to help track down what i am missing.

Thanks


Victor Kirhenshtein

  • Lead Developer
  • Administrator
  • Hero Member
  • *****
  • Posts: 7037
    • View Profile
Re: 2.0-M3 installed getting incompatible communication Protocal
« Reply #1 on: April 14, 2015, 09:40:46 am »
Hi,

please send result of command

netxmsd -v

and version and build number shown in bottom right corner of Web UI login screen.

Best regards,
Victor

stevenlamb

  • Newbie
  • *
  • Posts: 8
    • View Profile
Re: 2.0-M3 installed getting incompatible communication Protocal
« Reply #2 on: April 14, 2015, 04:18:21 pm »
NetXMS Server Version 2.0-M2 Build 8009 (UNICODE)

Version2.0-M-3 (8012)

stevenlamb

  • Newbie
  • *
  • Posts: 8
    • View Profile
Re: 2.0-M3 installed getting incompatible communication Protocal
« Reply #3 on: April 14, 2015, 05:32:06 pm »
I feel a little silly assuming the version of server was M3, instead of M2. I have dug through the archives and and trying to get a M2 UI installed to see if this resolves my issue. I will update once I try this. I will also repost build numbers once I have done this

stevenlamb

  • Newbie
  • *
  • Posts: 8
    • View Profile
Re: 2.0-M3 installed getting incompatible communication Protocal
« Reply #4 on: April 14, 2015, 05:44:02 pm »
I now feel double silly. it works with the correct version. thank you for your attention on this.

to be clear. i followed the instructions on the youtube video and made a mistake assuming that the devel version was the same as what i got from apt. once i found the same version in the archives it worked as expected.

SOLVED

tomaskir

  • Sr. Member
  • ****
  • Posts: 441
  • https://unimus.net
    • View Profile
Re: 2.0-M3 installed getting incompatible communication Protocal
« Reply #5 on: April 14, 2015, 05:56:37 pm »
I now feel double silly. it works with the correct version. thank you for your attention on this.

to be clear. i followed the instructions on the youtube video and made a mistake assuming that the devel version was the same as what i got from apt. once i found the same version in the archives it worked as expected.

SOLVED
The NetXMS apt repo is currently being migrated to a singed repo and there are a few issues, causing 2.0-M3 to not be present in the apt repo yet.

Should be resolved soon (hopefully).

Sorry for the issues it caused you :)