2.1-RC1 Console - slowish

Started by Tursiops, May 24, 2017, 10:05:36 AM

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Tursiops

Hi,

Since the upgrade to 2.1-RC1, the NetXMS Management Console, including the web interface seems to be significantly slower than before.
Especially alert handling. Not sure if that's related to the new Zone column being added to it (and us having a lot of zones & alerts).

Has anyone else encountered/noticed this?

Cheers

chris.petree

Mine, depending on what view I am in, tries to refresh every 3-5 seconds. It sometimes makes it nearly impossible to do anything as the "Processing" progress bar comes up and grays out the screen. I haven't seen a way to reduce the refresh rate.

Tursiops

Hi,

Ok, after checking on multiple other systems, the performance of the Console has definitely seriously degraded going from 2.1-M3 to 2.1-RC1. At times, this is to the point of being unusable - some tabs won't load, Windows will tell us the application is "Not Reponding" and going into Alarm views for the entire network is futile.

I am unsure what has changed between versions?
The web console is just as bad.  :'(

Cheers

Victor Kirhenshtein

Hi,

if you close alarm browser and object details views will you still experience slowness?

Best regards,
Victor

Tursiops

Closing the Alarm Browser makes a huge difference, so for the last few days, we have avoided opening it.
Clicking on a container or network in the system with Object Details open can slow it right down again and it does seem to depend on the number of alerts.
My guess right now is that loading the alarms is triggering this, maybe adding the zones column is causing some queries to run a lot slower? Some missing index?

Not sure if my other issue with "Change Zone" in the GUI not actually moving a device into the matching Zone is related either.
(Change zone moving devices into the zone with the Object ID of the Zone selected, instead of the Zone GUID).