NetXMS Support Forum

On a test server i am upgrading from 2.0 RC2 to 2.0.2.
At the end of the 2.0.2 installation an error occurs : "service named netxmscore already exist" -->see attached screenshot


Server OS : Windows 2008 Server R2 SP1
Database : MySQL


Followed upgrade instructions as below ( NetXMS Server Installation Guide ):
1. Download the latest version from https://www.netxms.org/download, if you don't have it. You will need Windows installer (named netxms-VERSION.exe, for example netxms-1.2.15.exe).
2. Stop NetXMS server.
3. Check database for possible inconsistencies:
C:\NetXMS\bin> nxdbmgr check
Proceed to the next step only if database checker does not report any errors!
4. Run NetXMS installer and follow the prompts. Normally, you will not need to change any settings on installation wizard windows.


Any suggestions for resolving this issue?
Thanks in advance.

Kind regards,
Markus

Solved this issue by :


- removing all NetXMS installations (but keep the already existing MySQL database)
- moving the whole (content of)  C:\NetXMS folder to an .old folder
- installing netxms-2.0.2-x64.exe to a new folder c:\NetXMS
<no errors occurred>
- running c:\NetXMS\nxdbmgr -upgrade

Everything working OK now in new NetXMS version 2.0.2 with the existing database.