NetXMS Support Forum

Hi,

I have upgraded my netxms server to Version 2.0-M3.

I have some devices in the network that only can monitor with a ping.

The devices are in a remote network (zone & proxy server)

It isn't possible to do a status poll. the device looks offline
Devices that are in the network of the netxms server will work.

Anyone that has the same issue?

Regards
Denis
Regards
So it looks there is something wrong in the proxy agent

Hi,

there was a patch for ping subagent that likely will help you as well (somewhere in this thread: https://www.netxms.org/forum/announcements/netxms-2-0-m3-released/).

Best regards,
Victor

Hi,

I installed the patch

Only copy the 2 files in the source folder en then
sudo make
sudo make install

restart the server.

The ping is working for my local clients but not for the clients in the remote sites over proxy.

regards

Did you update ping subagent on proxy or only on NetXMS server?

Best regards,
Victor

Hi,

Only server.

Thanks

You have to apply patch to proxy agent as well, because server uses ping subagent on proxy to ping nodes in remote zones.

Best regards,
Victor

Hi,

Thanks

The problem is now compiling the windows client
is there a downloadable version available ?

I was just thinking that i have some proxy servers with the old version 1.7 on it. And the ping agent isn't working after upgrading the server

Regards

Hi,

try to upgrade to 2.0-M4 which is just released.

Best regards,
Victor

Victor,

we have the same issue in 2.0-M4

Regard

Denis

Same here. I could not make ICMP proxy work on 2.0-M4.