NetXMS Support Forum

Hi,

I upgraded from 4.5.6 to 5.0.2 and NetXMS server refuses to start. I'm using MariaDB 10.4. 

Your database has format version 50.32, but server is compiled for version 50.39

Running  nxdbmgr.exe upgrade has no effect/output either.

C:\NetXMS\bin>nxdbmgr.exe upgrade
NetXMS Database Manager Version 5.0.2 Build 5.0-878-gccaeca5869 (UNICODE)

Upgrading database...
Upgrading from version 50.32 to 50.33

C:\NetXMS\bin>

Please help.

Check windows event log, maybe nxdbmgr crashed

Windows event logs have the below MariaDB error:

Aborted connection 40 to db: 'netxms' user: 'netxms' host: 'localhost' (Got an error reading communication packets) 

Do I have to upgrade MariaDB?

Please help in resolving this issue.

Check MariaDB logs, it looks like a database problem (maybe just out of space?)