NetXMS Support Forum

Hello,

I have installed NetXMS agent 1.2.10 on Windows 2008 R2 but cannot start service. I have Error 1053. On nxagented -D 9 is OK. Could you help me?

Regards,
Serewyn

Hi!

There was a bug in the installer which sets command line for service in the registry incorrectly. I've uploaded corrected version of the installer to the website. File name is the same, but agent should show build number 7856 in version information.

Best regards,
Victor

Hello,

It works great now. Thank you for quick help.

I checked netXMS and I replaced zenoss.

Thank you.

Good afternoon.
Same situation. Reinstallation didn't help.
Windows server 2008 R2. The distribution kit is taken from here:

https://www.netxms.org/download/
AGENT PACKAGES
Windows (x64)   nxagent-1.2.10-x64.exe   nxagent-1.2.10-x64.npi   MD5, GPG

Check that you have correct agent version. Run nxagentd.exe -v, you should get this:

NetXMS Core Agent Version 1.2.10 Build 7856

If build number is different, then you have to download correct version from web site. Also, maybe you'll need to do uninstall and then install from correct package.

Best regards,
Victor

The version shows 7854...
I downloaded from here:

https://www.netxms.org/download/agent_packages/nxagent-1.2.10-x64.exe

Removal and repeated installation didn't yield result.

File is correct. Check that you really download updated version: MD5 sum should be 72c21f88b19b74e5524b98ec8716828f. Maybe you are using proxy and got cached version for some reason?

Best regards,
Victor

I thank.  You were right, absolutely forgot about a caching on a proxy.
Everything works.