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Author Topic: [SOLVED] Alarm summary mail shows alarms from deleted nodes  (Read 106 times)

twenrich

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[SOLVED] Alarm summary mail shows alarms from deleted nodes
« on: January 07, 2019, 12:25:57 pm »

Hi all,

we just found is a small inconsistency in the "Alarm summary" email, where we find a "Node Down" event for a node we deleted a few days ago.
The alarm is not visible in the F8 Alarm browser.
This might be related to an update (we updated from 2.1 to 2.10 around time when the node was removed).

Both Config entries "DeleteAlarmsOfDeletedObject" and "DeleteEventsOfDeletedObject" are set to 1 (default).

I will apply https://wiki.netxms.org/wiki/Reseting_state_of_all_alarms_and_node_statuses to resolve the issue.

Kind regards,
Thomas
« Last Edit: January 10, 2019, 12:17:13 pm by twenrich »
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twenrich

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[SOLVED] Alarm summary mail shows alarms from deleted nodes
« Reply #1 on: January 10, 2019, 12:11:55 pm »

Dear all,

this was simply not true.

The node we assumed we had deleted was still visible in "Entire Network" and therefore not deleted.

Really deleting the node removed also the alarms (on-screen and in the summary mail).

Kind regards,
Thomas
« Last Edit: January 10, 2019, 12:17:54 pm by twenrich »
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