NetXMS Support Forum

We have 3 different Cisco switches that are showing a speed of 1k for 1G ports and 100bps for 100M which causes to issues with utilization reporting.  I can't find a way to manually change the speed.  

Switches with issues are:

SG250-08HP-K9
SNMP object ID=1.3.6.1.4.1.9.6.1.97.8.4

SG350-10MP-K9
SNMP object ID=1.3.6.1.4.1.9.6.1.95.10.6

SG350X-48MP 48-Port Gigabit PoE Stackable Managed Switch
SNMP object ID=1.3.6.1.4.1.9.6.1.94.48.6

We have 1 switch which is fine:

SG300
SRW2008-K9
SNMP object ID=1.3.6.1.4.1.9.6.1.83.10.1

Attached are a few screenshots.  

Any suggestions on what I can do to fix this?

Between OS versions 2.4.0.x and 2.5.5.x the 350 series would report ifSpeed via SNMP in Mbit/s - fixed in 2.5.7.85 and later versions to (correctly) report bit/s.
Note the 'Product version' reported in the NetXMS Node Overview/Inventory is the FW version, which was 2.5.x for the OS versions affected.

Upgrading the firmware fixed the problem.  Thanks for your help.