NetXMS Support Forum

Hi,

When I want to create a new Object Tools I get an error "Cannot generate object tool ID: Database failure"

Configuration > Object Tools > Add New

Anyone with the same problem after update?

How to fix it?

Regards

Denis

It was not possible to reproduce for me.
Please run server in debug mode on a level 6 and check what is in log.

Thank you!
Tatjana Dubrovica

I have the same problem. I just updated from version 1.2.8 to 1.2.4 on a VM running Centos 6.

Please find the debug message after trying to modify an object tool:

[10-Jun-2014 13:06:57.880] [ERROR] SQL query failed (Query = "DELETE FROM object_tools_acl WHERE tool_id=?"): 08P01 ERROR:  bind message supplies 9 parameters, but prepared statement "netxms_stmt_0x7fbef4055630_1402420017" requires 1

I could modify the objects by doing it manually on the Database. 

Hi!

This bug is already fixed in development branch. Fix will be included into upcoming 1.2.15 release.

Best regards,
Victor

Quote from: Victor Kirhenshtein on June 11, 2014, 11:17:48 AM
Hi!

This bug is already fixed in development branch. Fix will be included into upcoming 1.2.15 release.

Best regards,
Victor

Is the development branch online?

You can use git or daily snapshot.

Quotehttp://wiki.netxms.org/wiki/Oracle#Latest_snapshot

But you can face with troubles in communication with nxmc or webinterface.