NetXMS Support Forum

English Support => General Support => Topic started by: tivanni on December 18, 2013, 12:27:45 PM

Title: Cannot import configuration between two server
Post by: tivanni on December 18, 2013, 12:27:45 PM
Hi,

i have two netxms server and i want to import a template from "netxms1" to "netxms2". I export the template from netxms1 on a .xml file and then i import the same file on "netxms2", but i got the following error "Cannot import configuration: component locked from admin@netxms1"...When i export the template from netxms there are no window opened in console, and when i import the configuration on netxms2, netxms1's console is closed.
Any help?
netxms1 is version 1.2.8 and netxms2 is 1.2.5

Thanks!
Title: Re: Cannot import configuration between two server
Post by: Victor Kirhenshtein on December 18, 2013, 01:12:16 PM
Hi!

Seems that there are still connection to server netxms2. Also, due to bugs in the import, it may be blocked on itself - ensure that you have closed event processing policy, event configuration, and snmp trap configuration views in console where you are doing import.

Best regards,
Victor