NetXMS Support Forum

We seem to be having a strange issue, that likely has been recently introduced.  We are running the latest 4.0.2227 version.

We have a number of Custom Attributes defined on the Infrastructure Services folder with values that we use on nodes to control scripts.  They are all setup to be Inheritable.  Underneath we have a folder called "Telephone Customers" where we setup some custom attributes with the same names but override the values to be specific to that group. 

The issue is that Nodes under that folder seem to at times be getting the values from Infrastructures Services folder and at other times getting them as expected from the Telephone Customers folder.  If we open that folder and edit the attribute followed by Apply & Close it is applied to all nodes.  We just need it to get the attributes from Telephone Customers from the start and then not change.  One of them is where it might post messages into Slack and when they go to the wrong spot confuse the responsible people.

Looking for suggestions what might be happening and how to resolve this.

Could it be so on your system, that there is another folder under Infrastructure Services that contains these nodes?

Yes, that was exactly the issue and it just caused of course inconsistent results depending on when each applied themselves.  Thanks!