NetXMS Support Forum

Hi,

I'm running 1.2.10 for some time.. and have found that my changes are not saved.
When I create for example a new template the template is not saved after reboot. Also when I create a new parameter on a template or direct on node.
Also when I crate a new dashboard.

I don't know how long it is. But I just upgraded to version 1.2.11 and it is still the same.
How can I debug or find what is going wrong.

Running on ubunto 12.4 > pgsql

Regards
Denis

I did some more debugging

When I start the netxms manualy with netxmsd -D 3 -c /etc/netxmsd.conf

Do some changes. Create new template... add some Data collection parameters.

then I press down in the console.
(sometimes its takes a while until I get the command prompt back)

It looks the data is stored when I restart everything.

When I use the /etc/init.d/netxmsd start and /etc/init.d/netxmsd stop nothing is saved.

Is it true that data only will be saved when you stop the netxmsd service?

It should save in both cases. All data is saved into DB by separate thread (so server can collect and process data) — check value of "Database writer's ..." DCIs on the server node, if it's too high — your DB can' handle load.

Hi,

Thanks for your help.

Config poller last min max:210.58 avg:148.25
status poller last min max:70 avg 14.55
avg time to queue dci for polling last min max:0
DB writer's request queue (other queries) last min max:0
DB writer's request queue (DCI data) last min max:0
DB writer's request queue for last min max:0
Data Collection poller's request queue for last min max:0

Seems fine. Make sure you have "LogFailedSQLQueries=yes" in netxmsd.conf (it's enabled by default) and check log file for failed queries.