NetXMS Support Forum

Hi,

I installed netxms agent on Win Server 2008 R2 (netxms version - 1.2.14) and this message is appearing in event viewer occasionally:
Communication session broken: A request to send or receive data was disallowed because the socket had already been shut down in that direction with a previous shutdown call

Here is server log (you can also see processing of this event from event log - I setup event log monitoring), it looks like it happen after poll status:

[16-Jun-2014 16:27:02.589] [DEBUG] Node 236 "eesk-app-02" queued for status poll
[16-Jun-2014 16:27:02.589] [DEBUG] Starting status poll for node eesk-app-02 (ID: 236)
[16-Jun-2014 16:27:02.589] [DEBUG] StatusPoll(eesk-app-02): checking agent
[16-Jun-2014 16:27:02.591] [DEBUG] StatusPoll(eesk-app-02): bAllDown=false, dynFlags=0x00001001
[16-Jun-2014 16:27:02.591] [DEBUG] StatusPoll(eesk-app-02 [236]): unable to get system uptime
[16-Jun-2014 16:27:02.592] [DEBUG] Finished status poll for node eesk-app-02 (ID: 236)
[16-Jun-2014 16:27:03.452] [DEBUG] AgentConnectionEx::onTrap(): Received trap message from agent at 172.16.44.115, node ID 236
[16-Jun-2014 16:27:03.452] [DEBUG] AgentConnectionEx::onTrap(): trapID is valid
[16-Jun-2014 16:27:03.452] [DEBUG] Event from trap: 100000
[16-Jun-2014 16:27:03.452] [DEBUG] CorrelateEvent: event EVENTLOG_ERROR id 7117 source eesk-app-02 [236]
[16-Jun-2014 16:27:03.452] [DEBUG] CorrelateEvent: finished, rootId=0
[16-Jun-2014 16:27:03.452] [DEBUG] EVENT 100000 (ID:7117 F:0x0001 S:0 TAG:"") FROM eesk-app-02: ERROR: Communication session broken: A request to send or receive data was disallowed because the socket had already been shut down in that direction with a previous shutdown call.
[16-Jun-2014 16:27:03.452] [DEBUG] [CLSN-1] Sending message CMD_EVENTLOG_RECORDS
[16-Jun-2014 16:27:03.452] [DEBUG] Event 7117 match EPP rule 1
[16-Jun-2014 16:27:03.452] [DEBUG] *actions* Executing action 1 (email) of type SEND EMAIL
[16-Jun-2014 16:27:03.452] [DEBUG] *actions* Sending mail to [email protected]: "[Normal] eesk-app-02: ERROR: Communication session broken: A request to send or receive data was disallowed because the socket had already been shut down in that direction with a previous shutdown call."
[16-Jun-2014 16:27:03.452] [DEBUG] SMTP(00000000097A8540): new envelope, [email protected]

If it is not important I can ignore it but is there any option how to filter this event - send all warnings / event except this one ?

Thanks and regards,
MK

It looks like nobody have same problem. So probably I did something wrong. Could you please check my procedure ?
I installed client on monitoring server from this link https://www.netxms.org/download/agent_packages/nxagent-1.2.14-x64.exe (I did default install)
Change conf. file (nxagentd.conf):

MasterServers = 172.16.44.116
ConfigIncludeDir = C:\NetXMS\etc\nxagentd.conf.d
LogFile = {syslog}
FileStore = C:\NetXMS\var
SubAgent = logwatch.nsm

*LogWatch
Parser = C:\NetXMS\etc\application.xml
Parser = C:\NetXMS\etc\system.xml

xml files:
<parser>
  <file>*Application</file>
  <rules>
    <rule>
      <level>3</level>
      <match>(.*)</match>
      <event params="1">100000</event>
    </rule>
  </rules>
</parser>

added node in console
start Poll Status
start Poll Configuration

I assume that others don't have these warnings in Event Viewer so it should be something wrong here :-(

I disabled "usage of NetXMS agent pools" and no more warnings. Could it be bug in latest version ?

MK