NetXMS Support Forum

English Support => General Support => Topic started by: testos on November 28, 2012, 11:02:09 AM

Title: Connection point information cannot be found (NetXMS 1.2.4)
Post by: testos on November 28, 2012, 11:02:09 AM
Hi.

When I use in NetXMS 1.2.4 either "Find IP Address" or "Find MAC Address" tools, I get the following warning message:

QuoteConnection point information cannot be found

Best regards.
Title: Re: Connection point information cannot be found (NetXMS 1.2.4)
Post by: Victor Kirhenshtein on November 28, 2012, 11:41:39 AM
Hi!

Is it for all addresses or only for some? What switches you are using in your network? Is it possible to read forwarding database from switches (Tools -> Info -> Switch forwarding database)?

Best regards,
Victor
Title: Re: Connection point information cannot be found (NetXMS 1.2.4)
Post by: testos on November 28, 2012, 12:48:42 PM
Hi Victor.

QuoteIs it for all addresses or only for some?
This happens with every address (IP/MAC) I've tried to find.

QuoteWhat switches you are using in your network?
Cisco Nexus n5000, Cisco Nexus 1010, Cisco Nexus 1000, Cisco Catalyst 4500, Cisco Catalyst s72033, Cisco Catalyst C3750E, Cisco Catalyst C3500XL, Cisco 2801, Cisco Catalyst c6sup2_rp, Cisco Catalyst C2950, Cisco Catalyst C2970, Cisco Catalyst CBS31X0, HP Procurve 2810-24G, HP Procurve 1810G, HP Procurve 2910al-48G, HP Procurve 2650, HP Procurve 2824, etc.

QuoteIs it possible to read forwarding database from switches (Tools -> Info -> Switch forwarding database)?
Yes for:
- Cisco Catalyst s72033 (only 1 interface to several)
- Cisco Catalyst C3750E (only 2 interfaces to several)
- Cisco Nexus 1000 (only 1 interface to several)
- Cisco Catalyst C2970 (only 1 interface to several)
- Cisco Catalyst C3500XL
- HP Procurve 2810-24G
- HP Procurve 1810G
- HP Procurve 2910al-48G
- HP Procurve 2650
- HP Procurve 2824


Best regards.