NetXMS Support Forum

The documentation for one of your competing products seems easier.  I'm a laymen, and trying to figure out from your docs, or your software how to watch a service.

I believe I need to create a DCI.... and set a threshold.

So I tried clicking on 'my pc' underneath a IP.  I clicked 'Data Collection':

System.ServiceState("Nero BackItUp Scheduler 4.0") -- Does the service name go in there?
Then I'm entirely confused as to what to put for the 'Threshold screen'.  I just wanted to get a notice saying that this service went down... it went up.  This was just a test exercise of your product.

Thankx,

Robert

Hi!

For System.ServiceState parameter, you should specify service name - don't be confused with display name you see in "Services" in MMC. Service name can be seen in service properties. System.ServiceState returns service status code, which can be one of the following:

0 - service running;
1 - service paused;
2 - service starting (start pending);
3 - service pausing (pause pending);
4 - service starting after pause (continue pending);
5 - service stopping (stop pending);
6 - service stopped;
255 - unable to get current service state.

So in threshold you have to check if status code not equal 0 and if it is, generate appropriate event. The following discussion could also be useful:
https://www.netxms.org/forum/index.php/topic,166.0.html

Best regards,
Victor

Ok I think I get this...(I realize this is built for Network Engineers) Now I'm having to try to figure out how to create an alarm from this, and it is just not intuitive.