server crashes when creating graph

Started by jdowney, October 14, 2010, 02:23:39 PM

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jdowney

Happens some times with I look at a months worth of data on a chart -

Server side error- Reporting queued error: faulting application netxmsd.exe, version 0.0.0.0, faulting module libnetxms.dll, version 0.0.0.0, fault address 0x00008

I am creating a graph from the following data -  2 second polling on a cisco switch port inbound / outbound traffic. (switch port is connected to a router I don't have control over.) I'm only storing the data for 30 days.

There is a transformation pattern for the data but I don't think this will make much difference as this is done when the data is stored. ( I think)

Let me know if you need any more info.

Victor Kirhenshtein

Hi!

What database you are using? Also, could you please enable crash dump generation on server and send generated dumps to [email protected]? You can enable crash dump generation by setting two parameters in netxmsd.conf:

CreateCrashDumps = yes
DumpDirectory = some existing directory writable by server process

Best regards,
Victor

jdowney

Database is running on Windows Server 2003 and MS SQL 2000. I've added the parameters to the config file. Do I need to restart the core service for this to take effect?

Victor Kirhenshtein

Yes, core service have to be restarted.

Best regards,
Victor