NetXMS Support Forum

Hi,

I recently experience server crashes, crash dump mentions something with access violation.
Before last crash what i did was:
created 3 instance discovery dci's, but when i tried to poll configuration, server crashed.
In any case, I sent dump to [email protected].

Thanks in advance,
Nikk

hi nikk,
i too have the same problem. do you have got the solution now if yes let me know.

thank you
percy

hi nikk,
this my Dump crash report

NETXMSD CRASH DUMP

?
EXCEPTION: C0000005 (Access violation) at 00D7696F

NetXMS Version: 1.2.9
OS Version: Windows Server 2008 Build 6002 Service Pack 2
Processor architecture: Intel x86

Register information:
  eax=0000007F  ebx=05EC0898  ecx=0000010B  edx=00000004
  esi=1998C950  edi=00020DA8  ebp=1998D15C  esp=1998C738
  cs=0023  ds=002B  es=002B  ss=002B  fs=0053  gs=002B  flags=00010202

Call stack:
  [libnxsrv:00D7696F]: (function-name not available)
  [libnxsrv:00D779B0]: (function-name not available)

can you please tell me what is the problem
thank you
percy

Hi Percy,

Actually I did nothing, the problem just disappeared. And I'm not a big expert in these dumps, better send them to [email protected]!

Nikk

hi nikk,

thanks for the reply. ok i will send it to them...

Percy

hey nikk,

i have one more question.... nikk i want to monitor the few selected interfaces of router but when i add router it discover all the interfaces how to remove the other interface which i don't want to monitor.

thank you
Percy

What do you want to monitor? Interface status, packets, errors or other things?

hi nikk,

Packets ( in and Out) at the interface.

percy

Then under your router device (where are all the interfaces) just choose your interfaces and create data collection items.

hi nikk,

i am really sorry for disturbing you again and again.
but what i need is that when i apply template to the router than i check the data collection configuration for that node . it shows the DCI for all  interface. how to remove the interface from the node before applying the template. so that it will give the DCI for the remaining interfaces.

thank you

So you are using instance discovery, i suggest reading this post: https://www.netxms.org/forum/configuration/instance-discovery-filter-scrip/msg12108/#msg12108

But in my case, i didn't succeed to remove unnecessary interfaces, because of non-zero values.

hi nikk,
thanks a lot for replying and helping me. i will try that hope it will work.

thank you