NetXMS Support Forum

English Support => General Support => Topic started by: chmach on June 19, 2019, 01:28:23 PM

Title: Dashboard Geo-Map error "no imagery at this zoom level"
Post by: chmach on June 19, 2019, 01:28:23 PM
Geo-Maps are not showing up correctly since a couple of weeks. Probably the OSM API/Interface has changed.

1) Win64 Management Client: The map is showing up after opening the dashboard, but as soon as you zoom in, the tiles show "no imagery at this zoom level".
2) Web Management Client: The map is showing "no imagery at this zoom level" right after opening a dashboard with the geo-map

We have a lot of maps, is there anybody else experiencing this problem or has found a solution?
(on NetXMS current latest version 2.2.15)
Title: Re: Dashboard Geo-Map error "no imagery at this zoom level"
Post by: Victor Kirhenshtein on June 19, 2019, 03:38:48 PM
Hi,

looks like NetXMS client is blocked on OSM tile server. We plan to setup our own tile server. In the meantime, you can try to set tile server to https://maps.wikimedia.org/osm-intl/ (server configuration parameter TileServerURL).

Best regards,
Victor
Title: Re: Dashboard Geo-Map error "no imagery at this zoom level"
Post by: chmach on June 19, 2019, 03:45:07 PM
Quote from: Victor Kirhenshtein on June 19, 2019, 03:38:48 PM
Hi,

looks like NetXMS client is blocked on OSM tile server. We plan to setup our own tile server. In the meantime, you can try to set tile server to https://maps.wikimedia.org/osm-intl/ (server configuration parameter TileServerURL).

Best regards,
Victor
Victor, thank you. The workaround is doing fine.
Do you have any details on the planned tile server yet?