NetXMS Support Forum

Please login or register.

Login with username, password and session length

Author Topic: Dashboard Geo-Map error "no imagery at this zoom level"  (Read 169 times)

chmach

  • Newbie
  • *
  • Posts: 3
    • View Profile
Dashboard Geo-Map error "no imagery at this zoom level"
« on: June 19, 2019, 01:28:23 pm »

Geo-Maps are not showing up correctly since a couple of weeks. Probably the OSM API/Interface has changed.

1) Win64 Management Client: The map is showing up after opening the dashboard, but as soon as you zoom in, the tiles show "no imagery at this zoom level".
2) Web Management Client: The map is showing "no imagery at this zoom level" right after opening a dashboard with the geo-map

We have a lot of maps, is there anybody else experiencing this problem or has found a solution?
(on NetXMS current latest version 2.2.15)
Logged

Victor Kirhenshtein

  • Lead Developer
  • Administrator
  • Hero Member
  • *****
  • Posts: 6619
    • View Profile
Re: Dashboard Geo-Map error "no imagery at this zoom level"
« Reply #1 on: June 19, 2019, 03:38:48 pm »

Hi,

looks like NetXMS client is blocked on OSM tile server. We plan to setup our own tile server. In the meantime, you can try to set tile server to https://maps.wikimedia.org/osm-intl/ (server configuration parameter TileServerURL).

Best regards,
Victor
Logged

chmach

  • Newbie
  • *
  • Posts: 3
    • View Profile
Re: Dashboard Geo-Map error "no imagery at this zoom level"
« Reply #2 on: June 19, 2019, 03:45:07 pm »

Hi,

looks like NetXMS client is blocked on OSM tile server. We plan to setup our own tile server. In the meantime, you can try to set tile server to https://maps.wikimedia.org/osm-intl/ (server configuration parameter TileServerURL).

Best regards,
Victor
Victor, thank you. The workaround is doing fine.
Do you have any details on the planned tile server yet?
Logged