NetXMS Support Forum

Hello,
on some servers I have problems with 03 System Update, 04 Average CPU load and 06 Threads.
On other servers everything is working fine.
But here i always get the error Status of DCI changed to UNSUPPORTED.

What's in the log file of agent at the moment when they became unsupported?

Probable reason could be some problems with platform subagent - it's winnt.nsm in case if the agent is on windows.

I don't have a agent log file. It's only SNMP.
How can I fix this? I always get error messages because of this.
I don't get this error always. Sometimes I get the error and after 30 minutes it's working fine and I don't get any errors.