NetXMS Support Forum

Attempting to update NetXMS from version 5.1.3 to version 5.2.
The legacy client seemed to work, but the (modern) client closes without errors immediately after logging in.
The client was tested on different computers.
System environment: Server on Windows Server 2016, client on Windows Server 2016 or Windows 10.
How do i determine what the problem is?

Regards
Peter

Client writes log in \.nxmc4\nxmc.log in user's home folder. Are there any errors in this file?

Because I rolled back to 5.1.3, I hope this is the correct section of the log file:
nxmc.log

Is this log from Windows Server 2016 system? Can you also show one from Windows 10?

The log is from Windows 10.

Due to the rollback (Hyper-V checkpoint), the Server 2016 log file with the v5.2.0 entries is no longer available.
If it's important, I could enable the checkpoint with v5.2.0 installed. But since our system is in production, that wouldn't be desirable.

It's ok, logs are good. The thing that it needs is WebView2 - https://developer.microsoft.com/en-us/microsoft-edge/webview2

What's changed from previous version is that in 5.2. we have what's new screen that opens on the start. And current code does not check properly if WebView2 is available - this will be fixed.

Then we'll wait for a new patch release. 

Thanks for the quick support.

Regards
Peter