NetXMS Support Forum

English Support => General Support => Topic started by: lindeamon on November 28, 2016, 07:27:23 PM

Title: Downgrade from 2.1-M1
Post by: lindeamon on November 28, 2016, 07:27:23 PM
hi,

i have installed the 2.1-m1 and it didn't solve a problem i had so i went and installed the 2.0.7.
after installing, the service wouldn't start because of DB upgrade issue.
when i ran nxdbmgr.exe upgrade, it told me that i have a newer version of DB and there was nothing i could do.
since i wanted to install everything from scratch, i have deleted everything.

for future cases like this, what should i have done ?

Regards,
Lindeamon
Title: Re: Downgrade from 2.1-M1
Post by: Alex Kirhenshtein on November 28, 2016, 07:31:55 PM
Hello.

Backup database before upgrade.

Database manager don't support downgrading, it will take too much resources to maintain such functionality.
We can do manual downgrade on case-by-case basis, but only if there is not other way for customer.

Best regards,
Alex.
Title: Re: Downgrade from 2.1-M1
Post by: lindeamon on December 01, 2016, 10:48:35 AM
Hello Alex,

thank you for your response.

Regards,
Lindeamon