NetXMS Support Forum

English Support => General Support => Topic started by: yuyang0571 on August 21, 2009, 10:35:40 AM

Title: E-mail notification does not work,what's wrong?
Post by: yuyang0571 on August 21, 2009, 10:35:40 AM
HI,Dear friends:
 I defined two DCI in one node(an PC server),one is "Link status for interface eth1",and the other is "Percentage of free disk space on /",and I also configed  thresholds,event is SYS_IF_DOWN and SYS_THRESHOLD_REACHED.
  and I modify the two events' action to "send email" when it happend in "Event Processing Policy".
 but It seems does not work.

    In "Server configuration",SMTPFromAddr = netxms@localhost,and SMTPServer is localhost。It said in event log:SMTP conversation failure;
and if set SMTPFromAddr and SMTPServer with another parameter,It said:Communication failure.

  my NetXMS server's version is 0.2.26.

What's wrong is there ?

thank for your help.

Title: Re: E-mail notification does not work,what's wrong?
Post by: Victor Kirhenshtein on August 24, 2009, 02:59:31 PM
Unless you have mail server on same machine as NetXMS server, you should set parameter SMTPServer to IP address or domain name of your mail server, not to localhost. Your mail server should support SMTP, and should not require authentication.

Best regards,
Victor
Title: Re: E-mail notification does not work,what's wrong?
Post by: yuyang0571 on August 26, 2009, 03:59:33 AM
Thank Victor very much.
The problem has been resolved.And I found,Most Mail Servers open the switch of SMTP Authorisation.