NetXMS Support Forum

Hello,

I was running successfully netxms with a big discovery. After 4 days, I decided to reboot the server. I've lost most of my config.
When I restarded managenement console, it complains about missing data (ie : tabs with dashboards, templates -> data seems to be deleted).

Any idea of how it occured ? Is there a cache between console and server ? When do the console commit data back to server ?

Thanks

Hi!

There is the cache for changes in objects, but normally changes should be saved to database within one minute. How many objects was created during network discovery? I already have some reports with server being unresponsive after big number of changes in objects. Here may be the same problem.
Also, try to run database check (nxdbmgr check) - will it report any errors?

Best regards,
Victor

I had (I guess) about 3 or 400 nodes founded.

I have done some reboot now and it looks like I haven't loose anything else (cross fingers).

the dbcheck returned nothing.

I think I've still got one issue, network toptology seems to be broken. I have some devices directly connected to switches (Cisco), but even after a Poll/topology, there's no link founded.

During one poll, I've seen a yellow warning message saying something like topology db locked....

Hi!

There are known issue with topology discovery not working on some Cisco switches for devices in VLANs other than VLAN 1. May be it's your case too.

Best regards,
Victor

I've read last night a couple (lots) of threads, and it looks like I'm not alone.

We don't use vlan1, so it should be this. On my cisco switches (3750x and 2960s) only trunk or port channel including vlan1 are correctly linked.

Is this something logged in bugtrack ?

Thanks for your feedback,

Just add this issue to bug tracker so it will not be lost: https://www.radensolutions.com/chiliproject/issues/294.

Best regards,
Victor