NetXMS Support Forum

Hi,

We have HP/H3C switches however when polling data it says  New network device driver selected: GENERIC instead of HP or H3c. Please advise how to fix it. Thanks

here's the Poll log.

[01.03.2013 17:00:52] **** Poll request sent to server ****
[01.03.2013 17:00:52] Poll request accepted
[01.03.2013 17:00:52] Checking node's capabilities...
[01.03.2013 17:00:52] Starting configuration poll for node 10.192.16.67
[01.03.2013 17:00:52]    Checking NetXMS agent...
[01.03.2013 17:00:53]    Checking SNMP...
[01.03.2013 17:00:53]    System description changed to H3C Comware Platform Software, Software Version 5.20 Release 2210 H3C S5500-52C-PWR-EI Copyright (c) 2004-2011 Hangzhou H3C Tech. Co., Ltd. All rights reserved.
[01.03.2013 17:00:53]    SNMP agent is active (version 2c)
[01.03.2013 17:00:53]    New network device driver selected: GENERIC

Hi!

Driver for H3C (HP A series) switches is not ready yet. I have access to some HP A55xx devices, so driver will be provided in one of next releases.

Best regards,
Victor

Thanks. Looking forward for the next release. By the way can you include the E-series too?

Other problem i encounter same in this one is my Shoretel switches.

- Shoregear 24A
- Shoregear E1k
- Shoregear 220E1
- Shoregear 90
- Shoregear 90V

Please let me know how can i help...

Thanks again

HP E-series supported already, driver's name is PROCURVE. If you have E-series switch for which generic driver is selected, please send me it's SNMP object id.

For creating driver for Shoretel switches, I need MIBs for them and result of SNMP walk of .1.3.6.1.4.1. Ideally also remote access to the device so I can test driver.

Best regards,
Victor

QuoteHP E-series supported already, driver's name is PROCURVE. If you have E-series switch for which generic driver is selected, please send me it's SNMP object id.

will double check and provide feedback

QuoteFor creating driver for Shoretel switches, I need MIBs for them and result of SNMP walk of .1.3.6.1.4.1. Ideally also remote access to the device so I can test driver.

I will post here snmp walk result here... For the remote access, i will seek approval and let you know if its possible.

Thanks

ive created a new topic for the shoretel issue

link to the post:
https://www.netxms.org/forum/general-support/shoretel-drivers/

QuoteHP E-series supported already, driver's name is PROCURVE. If you have E-series switch for which generic driver is selected, please send me it's SNMP object id.

System Description
HP Comware Platform Software, Software Version 5.20, Release 1211P02 HP A5820X-24XG-SFP+ Switch Copyright (c) 2010-2011 Hewlett-Packard Development Company, L.P.

SNMP Object ID
.1.3.6.1.4.1.25506.11.1.23

Hi!

Based on system description it is HP A-series switch (actually H3C device with HP branding), not E-series. It will be covered by H3C driver.

Best regards,
Victor

thanks, I'll wait for the next release.