NetXMS Support Forum

I have a new installation on a centos 6.6 64-bit server. I followed the directions posted by a user to get the system running and that was successful. I was able to log in and make some changes per the instruction videos. Once satisfied that everything would work OK, I needed to change the server's IP address because all of the devices expect the SNMP server to have a different address than I originally configured this server for in tes not log inting. So I changed the IP and rebooted. Afterwards I could not log in. I checked the netxmsd service and it says: netxmsd dead but pid file exists

I deleted the pid and tried starting the service. It immediately dies and gives the same message.

I checked the netxmsd log and it says:
Database is already locked by another NetXMS server instance (IP address: 2000:200:2e06:a8c0:e0a1:b939:100::, machine info: prd-netxms Linux Release 2.6.32-504.30.3.el6.x86_64)

I assume there's probably some record in the database retaining the old IP address, but I don't know how to correct that. Can someone give me an idea how to proceed to fix this?
Thanks

Hi
Be sure that nexmsd is not running (there is not any process that it's name is netxmsd.) If there is any, kill it.

before run netxmsd again, type:

nxdbmgr unlock

and if asks any question say yes.

Regards.

Worked perfectly. Thank you multix!