NetXMS Support Forum

Hi Team,

I'm monitoring several CPE devices and have added the ICMP.PacketLoss job to track their status.

I noticed an interesting situation: some of the CPEs have public IP addresses, while others use local IPs (VPN-Mngm).

For the CPEs with public IP addresses, the ICMP.PacketLoss check does not appear to work. However, for the ones with local IP addresses, the monitoring works as expected.

Does anyone have any idea why this behavior might be occurring?

Thanks
Nikola S.

I think I've figured it out.  Disregard this