NetXMS Support Forum

English Support => General Support => Topic started by: rgkordia on January 14, 2015, 01:43:27 AM

Title: Interface IP's not discovered on F5 BIG-IP
Post by: rgkordia on January 14, 2015, 01:43:27 AM
Hi,

When I add an F5 BIG-IP node, the IP addresses of the interfaces are not discovered.  When I do a walk of .1.3.6.1.2.1.4.20 I can see all the relevant IP's, but they are not discovered automatically by NetXMS.  SNMPTraps (which the BIG-IP is originating from a different source IP than the primary IP) are not being registered to the correct object and I can't seem to manually add the IP's to the interfaces.

Is there anything I can tune to force the discovery of the IP's? 

Regards,
Richard
Title: Re: Interface IP's not discovered on F5 BIG-IP
Post by: tomaskir on January 14, 2015, 09:19:00 AM
What version of NetXMS are you using?

Also, SNMP v2c or v3?
Title: Re: Interface IP's not discovered on F5 BIG-IP
Post by: Victor Kirhenshtein on January 14, 2015, 01:12:17 PM
There was very similar problem on VMWare ESX which was fixed in 2.0-M1. What NetXMS version you are using?

Best regards,
Victor
Title: Re: Interface IP's not discovered on F5 BIG-IP
Post by: rgkordia on January 15, 2015, 01:15:35 AM
NetXMS version 1.2.17 and SNMP 2c.

I note (and this may not be related) that a walk of .1.3.6.1.2.1.4.20 lists all the IP information, but a walk of .1.3.6.1.2.1.4.34 yields no results.  I'm not personally familiar the difference between ipAddrTable and ipAddressTable.

Rich
Title: Re: Interface IP's not discovered on F5 BIG-IP
Post by: Victor Kirhenshtein on January 15, 2015, 02:04:32 PM
Yes, it's exactly same bug - NetXMS was not read ipAddressTable. After upgrade to 2.0-M1 or newer your problem should be fixed.

Best regards,
Victor
Title: Re: Interface IP's not discovered on F5 BIG-IP
Post by: rgkordia on January 16, 2015, 03:06:41 AM
Ok thanks Victor.

Will a major version upgrade (ie. 1.2.17 to 2.x) keep the same DB format?  Is it just a seamless upgrade?

Rich
Title: Re: Interface IP's not discovered on F5 BIG-IP
Post by: Victor Kirhenshtein on January 16, 2015, 09:49:04 AM
Yes, upgrade procedure is the same - you just run nxdbmgr as usual and it will make necessary changes in DB.

Best regards,
Victor