NetXMS Support Forum

I just upgraded NetXMS server from v2.2.10 to v3.2.400. Everything is fine apart from below DCIs of NetXMS server itself.

Server.ThreadPool.Load
Server.ThreadPool.CurrSize
Server.ThreadPool.LoadAverage
Server.ThreadPool.Usage
Server.Heap.Active
Server.Heap.Allocated
Server.Heap.Mapped

it's keeping sending alarm saying the status of DCI changed to UNSUPPORTED. I can't find any post to discuss this case, anyone can give some prompt?

Hello,
here is the same issue, but on an other server:
https://www.netxms.org/forum/general-support/snmp-requests-changed-to-unsupported/
I hope this will be fixed soon.

Seeing the same thing on NetXMS server 3.2.380 on Windows.

Thank you for reporting.
The ThreadPool DCIs are failing because you have only one SYNCER process configured (default setting) - in this case thread pool mechanisms are not used.
Server.Heap ones work only if server was compilled with jemalloc.

In coming 3.3. version out of the box templates were updated to fix these issues.