NetXMS Support Forum

English Support => General Support => Topic started by: granadaz on June 20, 2011, 11:56:31 AM

Title: login problem
Post by: granadaz on June 20, 2011, 11:56:31 AM
Hello,
I need help!
After install the netxms server, the login is okay. I rename the password and all is okay.But after 1 or 2 days I can't login with any user and password.
#Connecting to server: unable to connect: communication failure.#
Server and console are install at the same machine. All services has admin-access.
What is the problem after 2 days?

Thanks
Patrick
Title: Re: login problem
Post by: Victor Kirhenshtein on June 21, 2011, 06:09:36 PM
Hi!

Most likely the cause is that NetXMS server is stopped. What version you are using and on what platform?

Best regards,
Victor
Title: Re: login problem
Post by: granadaz on June 22, 2011, 11:06:48 AM
Hello Victor,
the server version is 1.0.11(stable) and the database is xampp1.7.4 -> mySQL. I think the problem is the core service. After a reboot the service isn't start. Thanks for you very fast answer.
Patrick
Title: Re: login problem
Post by: Victor Kirhenshtein on June 22, 2011, 12:55:12 PM
Try to run database check:

nxdbmgr check

Best regards,
Victor