NetXMS Support Forum

Good morning everyone,

The NetXMS console since it was changed to version 3, has been freezing and the program crashes when I place a specific dashboard for display.
I realized that it always takes time to load values from the VMGR subagent that I implanted to get values from ESXi hosts.

I find this error message in the logs:

!ENTRY org.netxms.ui.eclipse.console 4 0 2020-02-03 09:47:20.868
!MESSAGE Exception in ConsoleJob
!STACK 0
org.netxms.client.NXCException: Invalid DCI ID
   at org.netxms.client.NXCSession.waitForRCC(NXCSession.java:1762)
   at org.netxms.client.NXCSession.waitForRCC(NXCSession.java:1731)
   at org.netxms.client.NXCSession.getCollectedDataInternal(NXCSession.java:4608)
   at org.netxms.client.NXCSession.getCollectedData(NXCSession.java:4656)
   at org.netxms.ui.eclipse.dashboard.widgets.ComparisonChartElement$3.runInternal(ComparisonChartElement.java:116)
   at org.netxms.ui.eclipse.jobs.ConsoleJob.run(ConsoleJob.java:98)
   at org.eclipse.core.internal.jobs.Worker.run(Worker.java:63)

Thanks,

Hi,

what exact console version you are using? Is it desktop or web based?

Best regards,
Victor

Quote from: Victor Kirhenshtein on February 06, 2020, 02:47:32 PM
Hi,

what exact console version you are using? Is it desktop or web based?

Best regards,
Victor

Hi Victor,
I am using version 3.1.300, the error is both Web and desktop. The program freezes and I have to close and restart it.


Thank you for your attention,