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Author Topic: NetXMS Core stopped at 00:00 everyday with Access violation error  (Read 91 times)

Mortymer

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Hello,

I don't know that someone had similar problem, but after I update the NetXMS with the latest version the Server stop at every night.
The error message is same:

NETXMSD CRASH DUMP
Sat Jul 13 00:00:04 2019

EXCEPTION: C0000005 (Access violation) at 000007FEF84E17F3

NetXMS Version: 2.2.16
NetXMS Build Tag: 2.2.16
OS Version: Windows 7 Build 7601 Service Pack 1
Processor architecture: AMD64 (Intel EM64T)

Call stack:
  [libnetxms:000007FEF84E17F3]: public: void __cdecl String::append(wchar_t const * __ptr64) __ptr64
  [nxcore:000007FEF36448F0]: public: virtual class NXSL_Value * __ptr64 __cdecl Subnet::createNXSLObject(void) __ptr64
  [nxcore:000007FEF3645088]: public: virtual class NXSL_Value * __ptr64 __cdecl Subnet::createNXSLObject(void) __ptr64
  [nxcore:000007FEF3614195]: public: __cdecl DashboardRoot::DashboardRoot(void) __ptr64
  [nxcore:000007FEF3580853]: bool __cdecl IsCommand(wchar_t const * __ptr64,wchar_t const * __ptr64,int)
  [libnetxms:000007FEF8527DC2]: enum TcpPingResult __cdecl TcpPing(class InetAddress const & __ptr64,unsigned short,unsigned int)
  [libnetxms:000007FEF850C09F]: unsigned int __cdecl SEHThreadStarter(void * __ptr64)
  [ucrtbase:000007FEF857CD70]: _o__realloc_base
  [kernel32:0000000076DC556D]: BaseThreadInitThunk
  [ntdll:000000007702385D]: RtlUserThreadStart

What can I do with this. At now I made a Schedule script which restart the service at 00:30, but I'm not sure it is the best solution.

Thank you for any help!

Mortymer
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Victor Kirhenshtein

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Re: NetXMS Core stopped at 00:00 everyday with Access violation error
« Reply #1 on: July 15, 2019, 04:14:53 pm »

Hi,

Do you have minidump file generated that you can share?

Best regards,
Victor
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Mortymer

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Re: NetXMS Core stopped at 00:00 everyday with Access violation error
« Reply #2 on: July 18, 2019, 01:21:53 am »

Hello Victor,

Yes of course. I already sent by email.
« Last Edit: July 18, 2019, 01:33:56 am by Mortymer »
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