Author Topic: NetXMS gets the wrong address  (Read 30 times)

tfines

  • Newbie
  • *
  • Posts: 16
    • View Profile
NetXMS gets the wrong address
« on: May 23, 2020, 03:44:39 am »
Client System is Windows 2008 using agent 3.3.314

It is a remote system, behind a NAT firewall.  The tunnel connects to the server right away, no problem.

But after selecting 'Bind and create node' in the MC, for some reason NetXMS thinks it is on the 192.168.16.0/24 subnet.  But it is on a 192.168.50.0/24 subnet.

I have another system there I'm monitoring, and it connected through the tunnel and is being monitored without any problems.

The only thing I can think of is that, on our local lan, the same hostname resolves to a 192.168.16.0/24 address.  But NetXMS should not be using our local lan for resolving remote addresses.  Also, I did try manually setting the IP address when in 'Bind and connect' but that didn't work.

Because of the wrong IP, after binding, NetXMS can't communicate with the node at all because it has the wrong IP.

Help!

Thanks,
Ted
« Last Edit: May 23, 2020, 03:47:16 am by tfines »

tfines

  • Newbie
  • *
  • Posts: 16
    • View Profile
Re: NetXMS gets the wrong address
« Reply #1 on: May 24, 2020, 11:01:47 pm »
After restarting the NetXMS server the problem went away.