NetXMS Support Forum

Hi there!

My NetXMS Server Application is crashing quite often with the error below. This happens since Release 0.2.21. After the upgrade to the most recent version, unfortunately nothing changed on that. Any ideas?
A workaround i changed the recovery behaviour of the netxms server service. But this ist not a real solution for the problem.

Any comments very appreciated!
Thanks and regards



Event Type:   Error
Event Source:   Application Error
Event Category:   (100)
Event ID:   1000
Date:      09.12.2009
Time:      11:09:35
User:      N/A
Computer:   ********
Description:
Faulting application netxmsd.exe, version 0.0.0.0, faulting module nxcore.dll, version 0.0.0.0, fault address 0x0004a30a.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 6e 65 74   ure  net
0018: 78 6d 73 64 2e 65 78 65   xmsd.exe
0020: 20 30 2e 30 2e 30 2e 30    0.0.0.0
0028: 20 69 6e 20 6e 78 63 6f    in nxco
0030: 72 65 2e 64 6c 6c 20 30   re.dll 0
0038: 2e 30 2e 30 2e 30 20 61   .0.0.0 a
0040: 74 20 6f 66 66 73 65 74   t offset
0048: 20 30 30 30 34 61 33 30    0004a30
0050: 61                        a       

Hi!

Could you please add the following to netxmsd.conf:


CreateCrashDumps = yes
DumpDirectory = <directory somewhere on local disk>


It will instruct NetXMS server to create dumps on each crash in the specified directory. When it crashes again, please send dump files (should be two files - with .info and .mdmp extensions) to [email protected].

Best regards,
Victor