NetXMS Support Forum

Hi!

i have a IBM server and i want to monitor his temperature, voltage etc... So i get this data through snmp, and for each data i create a data collection item.
For each data collection item, i create a threshold: if last  polled value is greater than x, an event is raised!... But, didn't work!
The actual value of the DCI is greater than the threshold but no alarms appear! I test this with 2 different DCI, but the result is the same.
I try to use all the different choice of Data Input for the DCI (Integer, Unsigned Integer, etc) but nothing change.
I have configured several type of alarms with other DCI and all of this works, the unique difference is the value of this DCI are collected by Netxms Agent and not by SNMP.
How can I fix this?
I'm running netxms 1.2.5 on Debian 32 bit.
Thank you!

Quote from: tivanni on March 28, 2013, 05:26:24 PM
Hi!

i have a IBM server and i want to monitor his temperature, voltage etc... So i get this data through snmp, and for each data i create a data collection item.
For each data collection item, i create a threshold: if last  polled value is greater than x, an event is raised!... But, didn't work!
The actual value of the DCI is greater than the threshold but no alarms appear! I test this with 2 different DCI, but the result is the same.
I try to use all the different choice of Data Input for the DCI (Integer, Unsigned Integer, etc) but nothing change.
I have configured several type of alarms with other DCI and all of this works, the unique difference is the value of this DCI are collected by Netxms Agent and not by SNMP.
How can I fix this?
I'm running netxms 1.2.5 on Debian 32 bit.
Thank you!

You should define your event and how it should be processed (such as send an email or wathever else). Have a look to the example here attached. I defined a threshold to send me an alarm when HDD space free is less that 5%. Hope it helps.

Best regards,
Marco

Hi,

first, thank you the answer.

In your example, you configure the event configuration policy and the action to obtain netxms sent an email every time the threshold is exceeded, and this is ok.
But, in this time, i'm not interested in get the mail.
Normally, when you use DCI, it's not required to configure a customized event, but you can use the standard event for Threshold "SYS_THRESHOLD_REACHED".
And if you configure a Threshold for a DCI, when the event occour a popup with the allarm message appear on the console and you can see the alarm in the alarm menu of this object.
In my case is like netxms don't see the actual value is greater than the threshold.

Quote from: tivanni on March 28, 2013, 07:48:15 PM
Hi,

first, thank you the answer.

In your example, you configure the event configuration policy and the action to obtain netxms sent an email every time the threshold is exceeded, and this is ok.
But, in this time, i'm not interested in get the mail.
Normally, when you use DCI, it's not required to configure a customized event, but you can use the standard event for Threshold "SYS_THRESHOLD_REACHED".
And if you configure a Threshold for a DCI, when the event occour a popup with the allarm message appear on the console and you can see the alarm in the alarm menu of this object.
In my case is like netxms don't see the actual value is greater than the threshold.

I'm sorry but I have exactly the same behaviour using the default event (SYS_THRESHOLD_REACHED) either with values collected by agent or by SNMP. The threshold status is properly updated in the threshold column (Last values tab) as soon as the threshold is reached but nothing else is popped up and/or notified. Maybe I'm not understanding your problem!

Best regards,
Marco

Quote from: tivanni on March 28, 2013, 05:26:24 PM

For each data collection item, i create a threshold: if last  polled value is greater than x, an event is raised!... But, didn't work!

...

I have configured several type of alarms with other DCI and all of this works, the unique difference is the value of this DCI are collected by Netxms Agent and not by SNMP.

Hi

I've got the same issue - thresholds work with SNMP but not with Netxms Agent. Any ideas why?