NetXMS Support Forum

Hi, there. We are running netXMS server version 3.6.300. When I use the Desktop Managment Tool in the right bottom section of the its main window appears the following message:

Objects are out of sync

What does it mean?

Do I need to do something on the Desktop Managment tool?

is it a Managment tool configuration issue?

Any comment is wellcome

Thanks in advance

In NetXMS the management console keeps all objects (containers, nodes, etc) in memory with their statuses. When object information changes on server, it sends information about this to connected consoles. If there are a lot of changes, but communication to a console is slow, it could happen that server won't be managing to send the updates. In this case server send a message to the console to display that warning.
Currently there is no healing mechanism, so once this message has appeared one would need to restart the console.
In 3.7, which is hopefully coming in next few days communication to console has been improved, so it might become better with this.

Hi, Filipp. I got it. Thanks !