NetXMS Support Forum

English Support => General Support => Topic started by: tivanni on June 06, 2013, 12:11:00 PM

Title: Node Status return 5 (unknown)
Post by: tivanni on June 06, 2013, 12:11:00 PM
Hi,

i have a server running FreeNAS under monitoring on Netxms. The host is always up and i can ping it from my pc or from the server where netxms is hosted , but "node down/up" alarm arrive to me...
If i check the status of the node, i see that many time the server is in state "unknow" or "critical" but i know that this is not true because i ping successfull the node all time from the server where netxms is hosted.
Moreover, i have actived snmp on the target, sometime it respond and sometime not...Else here, if i do "snmpwalk" from the server where netxms is host i get the MIB correctly.
I try to delete and recreate the node but nothing change.
Why the server status is not correctly detected?How can i fix?
In attachment the line chart of the status.

Thank you
Title: Re: Node Status return 5 (unknown)
Post by: Victor Kirhenshtein on June 06, 2013, 02:40:36 PM
Can you please get event history for this host and send it to me? (You can export log viewer content to CSV file in 1.2.7).

Best regards,
Victor
Title: Re: Node Status return 5 (unknown)
Post by: tivanni on June 10, 2013, 12:18:06 PM
Hi,

in attachment the export of the Event Log for the node.
After the 6 June the icmp ping of the node return stable, now only snmp pool don't work.
Thank you.