NetXMS Support Forum

English Support => General Support => Topic started by: batnator on March 06, 2026, 07:04:13 AM

Title: Repeated updates of the software inventory since version 6.0.0 of Win Agent
Post by: batnator on March 06, 2026, 07:04:13 AM
Since version 6.0.0 of the Windows Agent, the software inventory is updated every time a user logs on to the client and then again when they log off.

The only difference in the list of installed software is that when a user is logged on, the user's name is displayed in the "User" column for many entries; when no user is logged on, this column is empty.

This behavior results in a large number of "SYS_PACKAGE_REMOVED" and "SYS_PACKAGE_INSTALLED" events.

Is this intended behavior?
Title: Re: Repeated updates of the software inventory since version 6.0.0 of Win Agent
Post by: Filipp Sudanov on March 09, 2026, 04:59:09 PM
Replicates for me, created ticket: https://github.com/netxms/netxms/issues/3137
You may keep 5.x agent on your systems for now, agent can be older then the server.
Title: Re: Repeated updates of the software inventory since version 6.0.0 of Win Agent
Post by: sqk on March 10, 2026, 11:40:25 AM
Downgrade from 6.0.4 to 5.2.8 x64 agent (using deploy package) results in "Problem with agent local database: could not open database" major event for me...
Title: Re: Repeated updates of the software inventory since version 6.0.0 of Win Agent
Post by: Filipp Sudanov on March 10, 2026, 04:18:15 PM
yes, because newer agent updated schema of agent database and we don't have automation for agent downgrade with that. Just delete nxagentd.db file, it will be recreated on agent start.
Title: Re: Repeated updates of the software inventory since version 6.0.0 of Win Agent
Post by: sqk on March 10, 2026, 06:26:05 PM
Found db file in %WINDIR%\System32\config\systemprofile\AppData\Local\nxagentd folder, but need enter maintenance, connect to system, stop agent, delete db file, install 5.2.8, start agent and leave maintenance for every win system... will wait for fix! :-)

Thanks anyway, I like netxms since version 0.2.27...