NetXMS Support Forum

Hi

I'm using NetXMS 2.2.17 on CentOS Linux release 7.6.1810 (Core)

When I restart the NetXMS service, the service shows as running, however, I cannot connect to the console,

What I see is that the process still runs in the background even I issue a systemctl stop netxmsd command

and even though the systemctl status netxmsd show the process as dead

What I then need to do is that kill the process and the start the NetXMS service in order to get things working,

is there a solution to this issue?

The same happens when I do a service stop, wait a few seconds and the issue a service start command, the service shows as running but I still cannot connect to the console


Edit: I have observed the same behavior with V3.0.2329

Regards

Clifford Dsouza

Hi,

seems like deadlock on server shutdown. Please try to capture netxmsd thread states with attached script (preferably on 3.0).

Best regards,
Victor